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Frequently Asked Questions

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Why is my shopping cart empty?


 

Shopping Cart can be empty for two reasons:

  1. For your security, your shopping cart session expires a maximum of four hours after you have created it.

  2. If you do not accept the cookies set from our web site or your computer is not configured to accept cookies, your shopping cart will be shown empty almost immediately after adding a product to it.

We suggest you to check the following:

  • Check to see that your computer system time is accurate. Cookies are time sensitive and may not work if your computer date is incorrect by a large amount.

  • Make sure that your browser is configured to accept cookies or that you agree to accept cookies from www.airsoftpost.com

For technical product relates questions, please contact us at tech@evike.com.

 

Basic Airsoft Troubleshooting...

 

We are here to help on the phone or via email. We pride ourselves to provide the highest level of service and technical support in the industry. All goods are tested prior to shipping. If you are not sure about using your Airsoft gun, just ask.

WHAT ARE NOT CONSIDERED FACTORY DEFECT ON AIRSOFT PRODUCTS...

Airsoft electric rifles and gas powered pistols are for responsible users.

 

1) This is not a manufacture defect: Airsoft guns are NOT suppose to include free battery packs and chargers. Batteries are normally purchased depending on the customization requirement of the gun. Some budget AEG will come with batteries for free, which we recommend using as backup. We sell high quality battery packs on our website. The free battery packs and free charger should be charged for no more than 6 hours when complete empty and owner must monitor the charge and charge the battery in a none flammable area.

 

2) This is not a manufacture defect: When a battery not strong enough is used, the gearbox can lock up. A stronger battery 9.6V or above can normally un-jam the gears.

 

3) This is not a manufacture defect: Each time you empty the magazine of your gas gun under rapid fire, the gas compression will cause the magazine temperature to be very low. The rubber parts on the magazine will be frozen and fragile. Give it 20 minutes or so to go back to room temperature before using it again will give you much better performance and reliability. Buy extra magazines if you need to rapid fire your gas gun often. On hot days, don not charge your magazine full as you only need enough gas in your mag to empty the magazine.

 

4) This is not a manufacture defect: Any upgraded gearbox or gun over 400 fps will carry no warranty. At high power, the wear and tear is unpredictable. If you upgrade your car to run 500 horse power,  you will need to be prepared to replace tire frequently. It will not go out of service on you, but we cannot replace parts for you for free.

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Evike.com Licensed Official Patch Ready Tactical Ball Cap (Black)
Evike.com Licensed Official Patch Ready Tactical Ball Cap (Black)
$19.99 $9.99
Matrix 8.4V Airsoft 1200 mAh NiMh Small Type High Output Airsoft Battery.
Matrix 8.4V Airsoft 1200 mAh NiMh Small Type High Output Airsoft Battery.
$22.99 $19.99
(Pre-Order ETA 12/10/2008) Matrix Cactus Hobby Custom Full Face Airsoft Metallic Skull Mask. (Large)
(Pre-Order ETA 12/10/2008) Matrix Cactus Hobby Custom Full Face Airsoft Metallic Skull Mask. (Large)
$99.99 $89.99
IN STOCK! Star Airsoft Custom IKA ZUCHI Type O Middle Range Battle Rifle.
IN STOCK! Star Airsoft Custom IKA ZUCHI Type O Middle Range Battle Rifle.
$199.99 $169.99
Matrix Super Fire 6P 120 Lumen Combat Flashlight w/ Attacker head.
Matrix Super Fire 6P 120 Lumen Combat Flashlight w/ Attacker head.
$29.99 $27.00
VFC AKS74 Real Wood Full Metal Electric Airsoft Rifle
VFC AKS74 Real Wood Full Metal Electric Airsoft Rifle
$459.99 $375.00
15000 ROUND AIRSOFT 6MM ULTRA GRADE 0.23 GRAM BBS.
15000 ROUND AIRSOFT 6MM ULTRA GRADE 0.23 GRAM BBS.
$38.97 $32.99
EVIKE.COM CUSTOM : ECHO2 Full Size M4 Airsoft AEG w/ M203 / Action Scope / Dual Mag
EVIKE.COM CUSTOM : ECHO2 Full Size M4 Airsoft AEG w/ M203 / Action Scope / Dual Mag
$300.00 $280.00
Matrix Super Fire 6P 120 Lumen Combat Flashlight w/ Attacker head.
Matrix Super Fire 6P 120 Lumen Combat Flashlight w/ Attacker head.
$29.99 $27.00

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