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Q: How can I view the status of my
order?
A: Go to the Customer Service, Account Information page. This page lists all
your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However,
final shipping costs will be displayed on the Invoice you see before confirming
your order.
Why is my shopping cart
empty?
Shopping Cart can be empty for two
reasons:
-
For your security, your shopping
cart session expires a maximum of four hours after you have
created it.
-
If you do not accept the
cookies set from our web site or your computer is not configured to
accept cookies, your shopping cart will be shown empty almost immediately
after adding a product to it.
We suggest you to check the
following:
-
Check to see that your computer
system time is accurate. Cookies are time sensitive and may not work if your
computer date is incorrect by a large amount.
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Make sure that your browser is
configured to accept cookies or that you agree to accept cookies from
www.airsoftpost.com
For
technical product relates questions, please contact us at
tech@evike.com.
Basic Airsoft Troubleshooting...
We
are here to
help on the phone or via email. We pride ourselves to provide the highest
level of service and technical support in the industry. All goods are tested
prior to shipping. If you are not sure about using your Airsoft gun, just
ask.
WHAT ARE NOT CONSIDERED FACTORY DEFECT ON AIRSOFT PRODUCTS...
Airsoft electric rifles and gas powered pistols
are for responsible users.
1) This is not a manufacture defect:
Airsoft guns are NOT suppose to
include free battery packs and chargers. Batteries are normally purchased
depending on the customization requirement of the gun. Some budget AEG will
come with batteries for free, which we recommend using as backup. We sell
high quality battery packs on our website. The free battery packs and free
charger should be charged for no more than 6 hours when complete empty and
owner must monitor the charge and charge the battery in a none flammable
area.
2) This is not a manufacture defect:
When a battery not strong enough
is used, the gearbox can lock up. A stronger battery 9.6V or above can
normally un-jam the gears.
3) This is not a manufacture defect:
Each time you empty the magazine
of your gas gun under rapid fire, the gas compression will cause the
magazine temperature to be very low. The
rubber parts on the magazine will be frozen and fragile. Give it 20
minutes or so to go back to room temperature before using it again will give
you much better performance and reliability.
Buy extra magazines if you need to
rapid fire your gas gun often. On hot days, don not charge your
magazine full as you only need enough gas in your mag to empty the magazine.
4) This is not a manufacture defect:
Any upgraded gearbox or gun over
400 fps will carry no warranty. At high power, the wear and tear is
unpredictable. If you upgrade your car to run 500 horse power, you will
need to be prepared to replace tire frequently. It will not go out of
service on you, but we cannot replace parts for you for free.
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